By accessing or using ROVAWORK ("the Platform"), operated at rovawork.com, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Platform.
These Terms apply to all users, including employers (Executive Portal), virtual assistants/applicants (Applicant Portal), portfolio holders, and site visitors.
ROVAWORK is a virtual assistant remote job portal that connects businesses and employers with skilled virtual assistants (VAs) worldwide. The Platform provides:
Registration: You must provide accurate, complete, and current information when creating an account. You may register using email/password or Google Sign-In.
Account Security: You are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately of any unauthorized access to your account.
One Account Per Person: Each individual may maintain only one account per portal. Duplicate accounts may be suspended or deleted.
Age Requirement: You must be at least 18 years of age to use the Platform.
Employers (Executive Portal):
Applicants/VAs (Applicant Portal):
Subscription Plans: Certain features require an active subscription processed through PayPal. Plan details, pricing, and features are displayed on the subscription page.
Recurring Billing: Subscriptions are billed on a recurring basis (monthly or annually) until cancelled. You authorize PayPal to charge your payment method on each billing cycle.
Cancellation: You may cancel your subscription at any time through PayPal. Access continues until the end of the current billing period.
Refunds: Subscription payments are generally non-refundable. Exceptions may be considered on a case-by-case basis.
Price Changes: We reserve the right to modify subscription pricing with reasonable notice. Existing subscribers will be notified before changes take effect.
VAs with active subscriptions may receive a hosted portfolio website. Portfolio content is managed through the CRM panel and displayed publicly under a unique URL.
You retain ownership of your portfolio content. By uploading content, you grant ROVAWORK a non-exclusive license to host, display, and distribute your content as part of the service.
ROVAWORK reserves the right to disable portfolios that contain illegal, offensive, or harmful content.
Independent Relationship: ROVAWORK is a marketplace platform only. We are not a party to any employment, contractor, or work relationship between employers and VAs.
No Guarantee: We do not guarantee job placement, hiring outcomes, or work quality. Employers and VAs are responsible for their own agreements and arrangements.
Hire/Termination Records: All hiring and termination actions are logged as immutable records for transparency and accountability.
Banning: Employers may ban specific applicants from applying to their job postings. Banned applicants are notified of their status.
Applicants may submit government-issued IDs and complete skills tests to increase their verification score. Verification is optional but improves visibility and trust.
Submitting fraudulent, stolen, or falsified documents is strictly prohibited and will result in immediate account termination and potential legal action.
ROVAWORK does not guarantee the accuracy of verification scores and employers should conduct their own due diligence.
Users must not use messaging for:
We reserve the right to monitor messages for compliance and safety purposes.
You agree not to:
Users can report other users for violations through the Report function. Reports are reviewed by our team and may result in warnings, suspension, or permanent banning.
ROVAWORK reserves the right to suspend or terminate any account that violates these Terms, with or without prior notice.
The ROVAWORK name, logo, design, and software are owned by ROVAWORK. You may not copy, modify, distribute, or reverse-engineer any part of the Platform.
User-generated content remains the property of the respective users, subject to the license granted in Section 6.
The Platform integrates with Google, PayPal, and Tawk.to. Your use of these services is subject to their respective terms and policies.
ROVAWORK is not responsible for the availability, accuracy, or practices of third-party services.
ROVAWORK is provided "as is" without warranties of any kind. To the fullest extent permitted by law:
You agree to indemnify and hold harmless ROVAWORK, its officers, employees, and affiliates from any claims, damages, losses, or expenses arising from your use of the Platform or violation of these Terms.
You may close your account at any time through your profile settings or by contacting us. We may suspend or terminate your account for violation of these Terms.
Upon termination, your right to use the Platform ceases immediately. Data retention is governed by our Privacy Policy.
We may update these Terms at any time. Changes will be posted on this page with an updated revision date. Continued use of the Platform after changes constitutes acceptance.
These Terms shall be governed by and construed in accordance with applicable laws. Any disputes shall be resolved through good-faith negotiation, and if necessary, through binding arbitration.
ROVAWORK's use of Google user data complies with the Google API Services User Data Policy, including the Limited Use requirements.
When you connect your Google account, we access only the information necessary to provide core platform functionality, such as authentication and interview scheduling.
We use Google data solely to:
We do not:
Google user data is not retained longer than necessary to provide the requested functionality, and is not accessed by humans unless required for security, support, or legal compliance.
By using these features, you consent to this limited use of your Google data.